Overview
Take a look through some of our frequently asked questions
Annual assessment
How much does the annual exam cost?
How long does the exam take to complete?
When do I need to complete the annual exam?
What happens if I don’t complete the exam on time?
Can I pause the exam and finish it later?
How do I update my MTS account with my exam certificate?
Is there a free mock exam/assessment?
Pricing and payment
How much does an MOT Juice subscription cost?
How does the 30 day free trial work?
What happens after the end of the free trial?
Can I get a refund?
I’m not sure which subscription I need, can I speak to someone?
I have a discount code. How do I claim it?
Which forms of payment does MOT Juice accept?
Can my company pay by purchase order or receive invoices?
How does MOT Juice bill me for invoices?
Got a different question?
Can’t find an answer to your question here? You can submit your own questions through our contact page.
What is MOT Juice?
MOT Juice is an affordable, easy to use MOT centre quality management system that will guide you through the complex and sometimes overwhelming task of raising your compliance with DVSA regulations and give you the confidence to effectively manage the risk ratings for your business and your testers.
MOT Juice can be tailored to your business and has all the functionality to help you control your risk rating including:
– MOT training, CPD and annual assessments;
– QC Checks with any incorrect test methods and corrections recorded and acknowledged by each tester;
– Site Audits highlighting any improvements to make with reminders;
– Calibration certificate storage and scheduling;
– Download and analyse tester’s test quality information (TQI) data;
– Download and analyse station Test Logs;
– A clear, concise dashboard with key performance indicators (KPI).
Every function is recorded automatically ready for a VE inspection and comes with reminders for all regular tasks for you and your testers including training so you can be confident you are up-to-date on all your important tasks.
Who are MOT Juice?
The MOT Juice team are a dedicated bunch of coders, MOT Testers, a couple of sales bods and telephone support crew. We own and operate a successful MOT and garage business. You have the same challenges we face on a daily basis and we make sure we are the guinea pigs for any new development.
You can find out more about the MOT Juice mission and who we are on our About Us page.
What does MOT Juice do?
MOT Juice allows you complete quality management control over all areas of VTS compliance to DVSA requirements. This means you can operate your MOT business secure in the knowledge that as long as you have fully engaged with the MOT Juice system you are totally prepared for a visit from your VE and can demonstrate to them that you keep all records correctly and up-to-date.
Is there someone I can talk to?
Yes. We have team members on stand-by ready to take your call and are always on hand to help with any of your queries. Feel free to give us a call or send us an email. You can call our team on 01293 911 120, or you can email us at info@motjuice.co.uk. Whenever you contact MOT Juice, you can be safe in the knowledge that you’re speaking with a real human being that understands the software we develop and you will use.
When do I need to complete the annual training?
All MOT testers need to have completed their 3 hours of training before 31st March each year. MOT Juice advises to have completed the majority of training before the end of January each year as this helps reduce stress levels when the deadline for training, CPD and annual assessment is fast approaching.
What happens if I don't complete the training on time?
How do I record training?
With MOT Juice, all your training is logged automatically on our systems and recorded into a DVSA approved template. This means that you don’t need to worry about recording any of your training as it is automatically done for you. You can click a button at any time from your training dashboard to download and print a record of all your training completed over time.
How much does the annual exam cost?
MOT Juice can supply you with your annual MOT assessment for just £34+VAT. You can buy your exam through an MOT Juice account, or through our website. Click here to buy your annual MOT tester assessment today.
What happens if I don't complete the exam on time?
Any MOT tester that does not complete and pass their annual exam before March 31st will be subject to suspension from testing by the DVSA. The DVSA systems automatically lookup who has registered their exam result in their MTS (MOT Testing Service) accounts and any tester that has not recorded their exam result will be unable to carry out any MOTs from 1st April.
How do I update my MTS account with my exam certificate?
With MOT Juice, your exam result will be automatically published to your DVSA MTS (MOT Testing Service) account. This means that you don’t need to manually record your result as this will be done for you. In order to do this, you will need to supply a matching DVSA ID, Name, and Date of Birth when taking your exam. If this data is not supplied, you will need to manually enter your exam results into your MTS account before 1st April.
Is there a free mock exam/assessment?
MOT Juice does offer a completely free mock exam/assessment where you can test you knowledge of the current training curriculum and get an accurate score. Although we cannot promise you will pass your annual exam if you pass your mock exam, we do promise that it is on-topic and a helpful way to testing your skills at zero cost. You can take a mock MOT exam/assessment here.
How much does an MOT Juice subscription cost?
MOT Juice offers a range of different packages to suit your business needs. Our Training and exam packages start from just £7.99 per tester per month or just £34 per tester per year. Our DVSA compliance Suite is offered at a retail rate from £299.90 per garage per year (or £29.99 per garage per month). MOT Juice also has an offering of Platinum Features available to add to your subscription at any time with prices starting from just £2.99.
How does the 30 day free trial work?
You can open an MOT Juice account free for 30 days as part of our 30 day free trial. This will allow you to use the MOT Juice system completely unrestricted and free for 30 days including training and CPD for your testers. There’s no requirement for any payment details when you open a free account, however you will need to add a payment method if you choose to upgrade to a paid subscription.
What happens after the end of the free trial?
Once your 30 day free trial has come to an end, you’ll have the option to choose whether or not to continue with MOT Juice on a paid subscription. You’ll get to select the package that is best for you and your preferred payment plan. MOT Juice will not automatically bill you at the end of your trial period.
I’m not sure which subscription I need, can I speak to someone?
Which forms of payment does MOT Juice accept?
MOT Juice accepts payment from any UK and Ireland recognised debit/credit cards including American Express. Upon signing up to MOT Juice, you’ll need to provide a nominated debit/credit card which you want your payments to come from. MOT Juice will bill this card for all future invoices. You can change your nominated payment card at any time.
We also accept payment via PayPal. When using PayPal to pay for your MOT Juice subscription, you will be required to set up a Billing Agreement to ensure your subscription can be renewed.
If you would like to pay via Bank Transfer, please contact our offices on 01293 911 120.
Can my company pay by purchase order or receive invoices?
Can I see the GDPR for MOT Juice?
Yes. You can read our privacy policy here.
If you’ve got a question that you couldn’t find an answer for above, please feel free to submit your question by contacting us and we will aim to respond to all your questions as quickly as possible. Our friendly Support Team are always on hand to help.