The Challenge
Managing MOT compliance across a large dealer group is no small task. Group Aftersales Manager Ben Mills is responsible for dozens of MOT Test Stations spread across a wide area, but previously only had a central spreadsheet to track compliance, which he said “was very limited and worked on trust”.
That setup also meant taking over 180 testers out of the business each year for classroom-based training and assessments:
“Every year we had to go through the challenge of sending all of our MOT Testers out of the business for half a day, to meet their 3 hours annual training and exam requirements. Although this met the compliance of the DVSA, it didn’t appear to be the best approach to running a large number of MOT Test Stations.”
Client Requirements
All-in-one compliance and training software platform.
Deliver, score and manage 3 hours of DVSA training & CPD per year.
Deliver, score and manage annual assessments.
Cloud based.
Tiered hierarchy for group, site and tester views.
Competitively priced.
Data-driven analysis & KPI reporting for management.
Assists JCT600 in not only meeting, but exceeding DVSA standards.
Why JCT600 chose MOT Juice
What JCT600 needed was a centralised, cloud-based system that could give visibility at every level – Group, Site, and Tester.
As Ben put it, they were seeking “an overall visual picture of how our sites were being managed and how compliant we were”.
The promise of visibility, efficiency, and time saved was enticing enough to commence a pilot. In March 2020, after just three months, Ben decided that MOT Juice was exactly what they were looking for, and the system was fully rolled out across the group.
Early Impact
The benefits of MOT Juice were felt immediately. Testers were able to complete their DVSA training in 15-minute monthly modules, with additional CPD keeping everyone up to date throughout the year. Annual assessments moved online, supported by mock exams that boosted confidence and improved pass rates.
For management, the system brought new clarity. QC checks, site audits, calibrations, and test log reviews were all tracked and evidenced centrally.
Ben summed it up by saying:
“MOT Juice does not replace the face to face interaction with sites and our people who run them, but it does give us great visibility across the organisation and I know exactly where we are from a compliance perspective – and that is a place of strength when it comes to meeting the requirements of the DVSA.”
…Three Years Later
Fast-forward three years, and MOT Juice has become an essential part of JCT600’s working practices. We caught up with Ben recently, and he said:
“I am looking at the system every other day to see where we are in the month and how we are engaging with the system and rules imposed on us by the DVSA. It has really helped us ensure we are fully compliant. The system has massively improved our TQI and Test Logs, and we are able to see issues before it is too late.”
“We are now really very strong and rarely miss an action or a failure within the team. This allows us to take action and work with the DVSA.”
And support remains a highlight:
“The support team are excellent. 10/10 – special mention to Sarah and Sammy. They can’t help enough.”
Voices From the Workshop
It’s not only senior leadership who’ve felt the benefits of MOT Juice. Testers and Site Managers across JCT600 value the system just as highly.
Their testers told us:
“My work pays for all of us as testers to use MOT Juice, and I’ve got to say I’m a huge fan. It makes all the annoying stuff easier – there’s a ‘panic button’ included for if DVSA turn up. All my CPD (including stuff outside of MOT Juice) is tracked. My monthly TQI reviews are easy and QC checks are seamless. It even lets you upload all the manuals/calibrations for all the equipment. If work didn’t pay for it, I’d do it! If nothing else, I recommend anyone go avail themselves of their FREE mock exam. An easy 5 stars from me.”
“MOT Juice is a great tool for MOT testers, information is clear and well set out.”
“First time using this platform and as an older tester it brings up some good topics for discussion.”
And their Site Managers are in agreement, saying:
“We have just had our site audit and passed it with flying colours. The auditor was very impressed with MOT Juice and how we are using it and keeping it up to date. A fantastic tool and a must for all MOT stations.”
“Great system and the backup from customer support is first class.”
“I find it very informative.”
Final Thoughts
When asked what he’d say to other dealer groups considering MOT Juice, Ben’s advice was clear:
“What are you waiting for!”.
JCT600’s journey shows what happens when a business that truly values compliance has the right tools: clearer oversight, smoother training, stronger protection – and a trusted partnership that lasts.
